How can I determine if the Emsisoft realtime protection is running and working correctly?

  • December 20, 2021
  • 1 min read

Download the harmless EICAR test file and try to run it. The Emsisoft Anti-Malware File Guard blocks the download and execution of the file with an alert about an “EICAR-ANTIVIRUS-TESTFILE” detection.

If you don’t get the alert message, it may be due to one of the following two reasons:

  1. You are using the Freeware mode of Emsisoft Anti-Malware, or are using Emsisoft Emergency Kit. The resident protection is only available in the paid full version of Emsisoft Anti-Malware.
  2. The Emsisoft Anti-Malware File Guard feature is not activated. Please start Emsisoft Anti-Malware and make sure the “File Guard” is set to “on”. 

If the EICAR test file is still not detected, please contact our customer support.

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